Division: Technical Department

Reference Number: PTSM-09-23

Grade: D3

Closing Date: 8 September 2023

Purpose of the job
The Technical Services Manager is a senior manager who reports to the Technical Director and has
the primary responsibilities to:

• Draft and implement an operational plan for the process technical department that will support
  the strategic objectives of the organization.
• Setup and implement a framework to standardize and systemize operational processes in the
  organization, based on industry accepted principles, regulations, standards (SANS, ISO, etc),
  and codes of good practice.
• Drive continuous improvement and innovation.
• Provide process technical services and support to the organization.
• Assist the project department with the necessary process engineering services to allow for
  successful delivery of projects and capex spend.
• Ensure successful maintenance and overhauls of the electrolyser units.
• Develop and manage the technical library.
• Optimize plant performance ensuring optimal use of resources and equipment.
• Investigate significant deviations on plant quality, chemistry and operational processes and
  technical report on.
• Ensure all process documentation (P&ID’s, MFD’s, PFD’s, SOP’s, Relevant PSM procedures,
  etc) is up to date and on file.
• Ensure compliance with legal and SHERQ requirements.
  The abovementioned activities shall be conducted in compliance with the Occupational Health and
  Safety Act, No. 85 of 1993 and all relevant NCP policies and procedures.
  Key performance area

1. Provide technical services on site.

• Ensure process control philosophy is developed and well understood.
• Ensure technical support to any process trains that require investigation and
  improvement
• Repeat failures, incidents and customer complaints are investigated and preventative
  measures are implemented
• Develop, maintain, and report on a plant wide dashboard and advise operations on
  deviations and actions that need to be taken.
• Assist with HAZOP studies and design reviews.
• Assist the projects department with process engineering services to ensure the
  successful delivery of projects and capex spend.
• Ensure the successful maintenance and overhauls of the electrolyser units.
• Perform plant audits to evaluate adherence to the organizations set standards and
  procedures

1. Setup and implement a framework to standardize and systemize operational
   processes.

• Ensure that current process documents (P&ID’s, MFD’s, PFD’s, SOP’s, PSM
  procedures, etc) are in line with industry standards and/or codes of good practice.
• Ensure that all process documentation is controlled, filed, and updated as per the
  organizations standards and where standards do not exist, to adopt an industry accepted
  standard.
• Develop and manage the technical library ensuring information in the library is controlled,
  filed, and updated as per the organization’s standards.
• Conduct benchmarking exercises to align the organization with industry accepted
  good/best practices to achieve operational excellence.
• Ensure that the methodology, processes, procedures, and references are documented to
  ensure systemization (not being reliant on the person setting up the framework) and that
  these documents are reviewed on a regular basis to ensure they are relevant and up to
  date.

1. Continuous improvement and Innovation.

• Support the operations to ensure legal compliance and adherence to certification
  requirements.
• Lead the energy management framework.
• Become the technical custodian on Chlor-Alkali manufacturing and ensure knowledge
  management and technical expertise are embedded in the organization
• Find opportunities to improve the overall business through low-cost or agile processes
• Implement world class manufacturing principles.
• Keep abreast of technology developments and trends in the Chlor-Alkali Industry

1. Effective people management.

• Lead and manage a team of technical experts, specialists, and engineers.
• Ensures competent and well-trained staff through proper performance management.
• Provide mentoring, leadership, and support to subordinates through interaction and
  meetings to ensure that all operational requirements are met and high staff retention
• Establish a culture of accountability, teamwork, knowledge sharing and inclusion
• Resolves grievances\disciplinary process as per NCP policies and procedures
• Ensure that the team complies to legal and SHERQ requirements

1. Related SHERQ responsibilities

Technical Competencies

• Extensive knowledge of the Occupational Health and Safety Act, No. 85 of 1993.
• Extensive knowledge of ISO 9001 and quality management system
• Extensive knowledge of hazardous chemical manufacturing and handling codes, preferably in
  a Chlor Alkali plant.
• Knowledgeable on different types of equipment related to chemical manufacturing plants.
• Skilled in hazard identification, risk assessment and root cause analysis
• Ability to read and interpret engineering drawings and technical databooks.
• Past experience in working with operational excellence, energy management and world class
  manufacturing principles.
• Experience in managing and coordinating projects, and continuous improvement activities.
• Experience in using SharePoint and Corrective Action Systems (i.e. Digilex)
• Knowledge on Operations Technology (i.e. SCADA, PLC, SAP IM and MES)
• Experienced in relationship building and cross collaboration at a senior level
• Strategic management, planning, co-ordination, and control
• Technical custodian and ability to travel locally and internationally to technical conferences.
• In-depth knowledge of process engineering, HAZOP studies and LOPA.
• Knowledge of the OHS Act and legal appointments.
• In-depth knowledge of Operations Technology (OT), MES systems, SCADA database, ERP
  software and Dashboard reporting
• Sound understanding of change principles and continuous improvement.
• Familiar with financial budgeting
• Computer literacy in SAP and MS Office (Word, Excel, Outlook)
  Behavioural Competencies
• Excellent communication and interpersonal skills
• Leadership and Team player
• Concern for standards
• Thorough and attention to detail
• Ability to work under pressure.
• Highly Analytical and Innovative
• Critical thinking, problem-solving and decision-making skills
• Presentation and negotiation skills
• Professionalism, Personal Ethics and Loyalty
• Values driven.
  Experience
• 10 to 15 years in a manufacturing plant environment, preferably chemical manufacturing
• At least 5 years in a technical management role, preferably in the Chlor-Alkali manufacturing
  industry
• Experience in world class systems and operational excellence implementation

Qualifications:

• BSc, BEng or BTech Chemistry, Chemical Engineering or equivalent
• A postgraduate qualification in chemical sciences, engineering or management is
  advantageous.
• ISO 9001, 14001 implementation and auditing training, Safety Systems
  Reporting structure:
• This position reports to the Technical Director.
  Personal Circumstances:
• Must be able to obtain a satisfactory medical report from the companies’ medical centre.
  Other requirements:
  Please ensure:
• That the application form is fully completed and attached with your CV.
• That the reference number and/or position name of this advertisement is quoted on your
  application form.
• That recently certified copies of all qualifications referred to on your application form and cv,
  are submitted.
• Applications can be handed in at the HR offices (Head Office) or sent electronically on or before
  the closing date.
• Only applications that are submitted to HR directly will be considered.
  Failure to comply with the above requirements will result in your application being disqualified.
  Persons with disabilities are encouraged to apply, should the applicant be successful the incumbent
  will be reasonably accommodated depending on the inherent requirements of the job.
  All applicants are thanked in advance for showing interest however correspondences will only be
  entered into with the shortlisted candidates.
  Closing date: 08 September 2023
  CV’s to be sent to: careers@ncp.co.za
  Recruitment for this position will be conducted with the intention progressing our Employment